Order Process Security
True North Gear ensures the security of your credit card information
with SSL (Secure Sockets Layer) encryption technology. SSL
protects data submitted over the Internet from being intercepted
and viewed by unintended recipients. True North Gear uses
SSL encryption for every transaction in order to ensure that
your order is secure.
Order Confirmation Not Received
After sending your order, you will receive a confirmation
e-mail. This confirmation is sent within minutes after an
order is placed. If you do not receive this confirmation,
it is most likely due either to a technical problem or an
error in your e-mail address (e.g. typo). In this case, please
contact our customer
service department immediately with the approximate time
of the order.
Technical Problems With Your Order
Ordering with True North Gear works just fine with most browsers
(e.g. Mozilla, Internet Explorer, Opera). If you do have technical
problems, please Contact
Us with the details including some information on which
browser you use and we will try to fix the problem as quickly
as we can.